Owned & Operated by: ILG India Fashion LLP
Website: luxurygallery.in
Contact
If you have questions, need more information about our privacy practices, or wish to make a complaint, please contact us:
📧 Email: care.india@interluxury.com
📍 Address: ILG India Fashion LLP, S7-9, 7th Floor, Pinnacle Business Park, Mahakali Road, Andheri East, Mumbai 400093, India
Collecting Personal Information
When you visit Luxury Gallery, we collect limited personal information to improve your shopping experience and process your orders efficiently.
Device Information
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Purpose: To load the website properly and analyze browsing behavior to enhance performance.
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Source: Automatically collected via cookies, log files, tags, and pixels.
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Disclosure: Shared with Shopify (our eCommerce platform).
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Data Collected: IP address, browser type, device info, pages viewed, and interaction data.
Order Information
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Purpose: To process payments, fulfill orders, arrange shipping, and provide updates or support.
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Source: Collected directly from you during checkout.
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Disclosure: Shared with Shopify (store platform), Razorpay (payment processor), and Delhivery (logistics partner).
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Data Collected: Name, address, contact details, email, payment info, and order history.
Customer Support Information
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Purpose: To resolve order-related issues, exchanges, and support requests.
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Source: Collected via website forms, WhatsApp, email, or phone.
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Disclosure: Shared with verified CRM and logistics partners for resolution.
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Data Collected: Name, contact details, and conversation records.
Sharing Personal Information
We only share data with trusted service providers (Shopify, Razorpay, Delhivery, and communication tools) to deliver our services.
We may also share information if required by law or to protect our rights.
Behavioral Advertising
We may use tools like Google Analytics and Shopify Audiences to understand customer behavior and show relevant ads.
You can opt out anytime via:
Using Personal Information
Your data helps us:
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Process orders and payments
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Deliver products and updates
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Improve browsing and shopping experience
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Share information on new launches or offers
Retention
We retain your data only as long as necessary to fulfill orders and legal obligations. You can request deletion anytime by contacting us.
Cookies
We use cookies to:
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Keep your cart saved
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Remember preferences
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Improve website experience
You can manage or delete cookies through your browser settings. Disabling them may affect certain functionalities.
Do Not Track
We currently do not alter our practices in response to “Do Not Track” browser signals due to lack of a standardized industry response.
Changes
This Privacy Policy may be updated periodically to reflect operational or legal requirements. Any changes will be posted on this page.
Complaints
If you have any concerns about how your data is handled, please contact us at care.india@interluxury.com.
If unresolved, you may approach your local data protection authority.